| Tired of stacks of business cards and never being able to |
find the right one? Then you need Symantec ACT! 2000, | a contact management application. Bill Ferguson is your | certified intructor in this Virtual Training Company tutorial. | He will help you get more organized by showing you how to | create contact records and a contact list, how to schedule | your day, and how to use this information to create | mail merges or transfer information onto letterhead and envelopes. | After getting introducing you to the basics of ACT 2000, he will show | you some more advanced uses, such as Sales Opportunity | Management and Group Management. | | Tutorials covered on this CD: | ACT! Terminology | What is Contact Management | ACT! Screen Elements | Contact Record Basics | Browsing Records | | Scheduling Our Day | Scheduling Tools | Lookup Basics | The Contact List | Customizing a Contact List | Tag Mode | Edit Mode | Notes | History | Activities | Alarms | Schedule Activity Advanced | Recurring Settings | The Task List | Task List Filters | Managing From the Task List | Using The Calendar | Printing The Calendar | | Inserting a Contacts | Contact Basics | Entering Information | Duplicating Contacts | Drop Down Lists | Managing and Deleting Contacts | | Putting It On Paper | Letters, Memos, and Faxes | ACT! Word Processor | Editing a Template | Creating a Template | Modifying Menus | MS Word in ACT! 2000 | Creating Templates in Word | Mail Merges | Envelopes | Labels | Creating History and Attaching Documents | E-Mail Through ACT! | Contact Reports | Phone List and Contact Directory | Sales Report Basics | | Sales Opportunity Management | The Sales Opportunity Tab | Modifying an Opportunity | A Closer Look at a Sales Opportunity | Creating a New Opportunity | Sales Stage Tracking | Completing the Sale | Sales Reports | Sales Funnel | Sales Graphs | | Group Management Overview | Group Management | Groups vs. Lookups | Creating Groups | Group Rules | Subgroups | Group Notes | | Customizing Contact Fields Overview | Customizing Contact Fields | Attributes | Creating a Drop-Down List | Copying a Drop-Down List | Triggers | | Editing Preferences Overview | Editing Preferences | General Preferences | Colors and Fonts | Calendar Preferences | Scheduling Preferences | E-Mail Settings | Synchronization | Name Preferences | Spell Checking and Dictionaries | Startup Preferences | Dialer Preferences | | Database Administration Overview | Database Administration | Creating a Securing Database | The Administrator Password | Defining Users | Database Maintenance - Re-indexing | Database Maintenance - Data Clean-up | Backing Up a Database | Restoring a Database | Deleting a Database | | Productivity Tools | Productivity Tools Overview | Help Tools | Internet Links | Timer and Mini-Calendar | Dale Carnegie Training | Live Updates |
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